Last Updated: April 15th, 2024
This privacy policy (“Privacy Policy”) governs how we, Panjaya Inc. (“Panjaya” “we”, “our” or “us”) use, collect, disclose, and store Personal Data we collect or receive from or about you (“you”) such as in the following use cases:
Please read this Privacy Policy carefully, so you can understand our practices and your rights in relation to personal data. “Personal Data” or “Personal Information” means any information that can be used, alone or together with other data, to uniquely identify any living human being and any information deemed as Personally Identifiable Information by privacy laws. Please note that this is a master privacy policy and some of its provisions only apply to individuals in certain jurisdictions.
Table of contents:
This Privacy Policy can be updated from time to time and, therefore, we ask you to check back periodically for the latest version of this Privacy Policy. If we implement significant changes to the use of your Personal Data in a manner different from that stated at the time of collection, we will notify you by posting a notice on our Website or by other means.
When you browse or visit our website, https://www.Panjaya.ai (“Website”)
Personal Data we collect: Data collected through cookies, analytic tools and log files
Why is the Personal Data collected and for what purposes? Marketing, analytics, and statistics, to improve our website.
Consequences of not providing the Personal Data: We cannot collect and store the information, cannot use or access some parts of the Website.
When you complete a "Get Started" form in our Website
Personal Data we collect: Full name, job title, company name, company size, company email, company industry, types of videos to be translated, and any other Personal Data you decide to provide/supply us with.
Why is the Personal Data collected and for what purposes? To answer your request to "get started", to provide relevant subscription options.
Consequences of not providing the Personal Data: We cannot answer your request to "get started", provide relevant subscription options.
Marketing communications: We will collect your full name and email address to send you marketing communications. If you do not provide us with the Personal Data, we cannot send marketing communications.
When you contact us (e.g., via chat, website form or email)
Personal Data we collect: Full name, email address, phone number and any other Personal Information you decide to provide/supply us with.
Why is the Personal Data collected and for what purposes? To respond to your questions and queries.
Consequences of not providing the Personal Data: We cannot respond to your questions and queries.
Marketing communications: We will collect your full name and email address to send you marketing communications. If you do not provide us with the Personal Data, we cannot send marketing communications.
When you register to receive product/service updates and/or newsletters and/or marketing communications
Personal Data we collect: Full name and email address.
Why is the Personal Data collected and for what purposes? To send you updates, news, promotions, communications, surveys, and marketing emails.
Consequences of not providing the Personal Data: We cannot send you updates, news, promotions, communications, surveys, and/or marketing emails.
When we process your job application
Personal Data we collect: Full name, email address, phone number, your CV, your LinkedIn profile URL, your personal website, your cover letter, your portfolio, answers to the candidates questionnaires (e.g., qualification for the job) and any other Personal Information you chose to decide to provide/supply us with.
Why is the Personal Data collected and for what purposes? Process your job application and to assess you as a candidate.
Consequences of not providing the Personal Data: We cannot process your job application, or assess your suitability as a candidate.
When we use the Personal Data of our customers and their users
Personal Data we collect: Full name, email address, company names, log-in details, IP address, usage of our services, payment information and any other Personal Information you chose to decide to provide/supply us with.
Why is the Personal Data collected and for what purposes? To provide our services and to send service-related communications (including to analyze your requests and questions regarding the services), to perform the agreement, to analyze the usage of the services, to monitor the functionality of the services, to customize your experience and to improve our services.
Consequences of not providing the Personal Data: We cannot provide our services and cannot send service-related communications (including to analyze your requests and questions regarding the services), perform the agreement, send surveys or receive feedback about our services, we cannot analyze the usage of the services, monitor the functionality of the services, customize your experience or cannot improve our services.
Marketing communications: We will collect your full name and email address to send you marketing communications. If you do not provide us with the Personal Data, we cannot send marketing communications. You have the right to unsubscribe from all marketing communications.
When we use the Personal Data of our service providers, partners and suppliers
Personal Data we collect: Full name, email address, company name, phone number, payment information and any other Personal Information you chose to decide to provide/supply us with.
Why is the Personal Data collected and for what purposes? To contact our service providers/partners, to execute and perform the agreement and to collaborate together on our partnership.
Consequences of not providing the Personal Data: We cannot contact our service providers/partners, cannot execute and perform the agreement and cannot collaborate together on our partnership.
When you interact with us on our social media profiles (e.g., Facebook, Instagram, Twitter and LinkedIn)
Personal Data we collect: Full name, company name, position and title, work history, possible email, other information provided by the social media networks when you interact with an advertisement (e.g., information provided by the social media channel when you click on an Ad) and any other Personal Data you chose to decide to provide/supply us with.
Why is the Personal Data collected and for what purposes? To establish a business connection and to communicate with you and to send you marketing communications.
Consequences of not providing the Personal Data: We cannot establish a business connection or communicate with you, nor send you marketing communications.
Finally, please note that some of the abovementioned Personal Data will be used for detecting, taking steps to prevent, and prosecution of fraud or other illegal activity, to identify and repair errors, to conduct audits, and for security purposes. Personal Data may also be used to comply with applicable laws, with investigations performed by the relevant authorities, law enforcement purposes, and/or to exercise or defend legal claims. In certain cases, we may or will anonymize or de-identify your Personal Data and further use it for internal and external purposes, including, without limitation, to improve the services and for research purposes. “Anonymous Information” means information which does not enable identification of an individual user, such as aggregated information about the use of our services. We may use Anonymous Information and/or disclose it to third parties without restrictions (for example, in order to improve our services and enhance your experience with them).
For the avoidance of doubt, Panjaya is processing Customer Information on behalf of the applicable customer. Therefore, the customer is responsible party for the security, integrity and authorized usage of Customer Information in the context of the services and also for obtaining consents, permissions and providing any required data subject rights and fair processing notices required for the collection and usage of such Customer Information. Panjaya has a contractual relationship with its customers. In the context of Panjaya’s services, the customer can upload, add, input and/or receive to the platform (at the customer’s sole discretion) information, including Personal Data (“Customer Information”).
Customer Information is not regulated by this privacy policy, and this paragraph is provided only for transparency purposes, as well as other policies that Panjaya makes available, for example the notice for users of the platform, see here. If you have any questions related to the Customer Information, please contact the customer directly.
Security. We have implemented appropriate technical, organizational and security measures designed to protect your Personal Data. However, please note that we cannot guarantee that the information will not be compromised as a result of unauthorized penetration to our servers. As the security of information depends in part on the security of the computer, device or network you use to communicate with us and the security you use to protect your user IDs and passwords, please make sure to take appropriate measures to protect this information.
Retention of your Personal Data. Until we no longer need the information and proactively delete it, or you send a valid deletion request. Please note that we may retain it for a longer or shorter period in accordance with data retention laws. Please note that in some circumstances we may store your Personal Data for longer periods of time, for example (i) where we are required to do so in accordance with legal, regulatory, tax or accounting requirements, or (ii) for us to have an accurate record of your dealings with us in the event of any complaints or challenges, or (iii) if we reasonably believe there is a prospect of litigation relating to your Personal Data or dealings.
We may share your Personal Data as follows:
If you want to receive the list of the current recipients of your Personal Data, please make your request by contacting us to privacy@panjaya.ai
External transfers: Where we transfer your Personal Data outside of EU/EEA (for example to third parties who provide us with services), we will generally obtain contractual commitments from them to protect your Personal Data. When Panjaya engages in such transfers of personal information, it relies on i) Adequacy Decisions as adopted by European Commission on the basis of Article 45 of Regulation (EU) 2016/679 (GDPR) (for example, when we access from Israel), ii) Standard Contractual Clauses issued by the European Commission, or iii) the recipients certification to the EU-US Data Privacy Framework and/or the UK extension. Panjaya also continually monitors the circumstances surrounding such transfers in order to ensure that these maintain, in practice, a level of protection that is essentially equivalent to the one guaranteed by the GDPR.
In order to run our business and provide our Website and services to you, we transfer Personal Data to certain countries around the world, including to our affiliates and service providers, many of whom are located outside of your jurisdiction. Therefore, your Personal Data may be processed in countries with privacy laws that are different from privacy laws in your country. Whenever we make such transfers, we will use commercially reasonable efforts to implement an appropriate level of protection to your Personal Data by implementing at least one of the following safeguards: (i) making sure the destination country has been deemed to provide an adequate level of protection for Personal Data; and/or (ii) by executing implement data onward transfer instruments such as data processing and protection agreements.
The following rights (which may be subject to certain exemptions or derogations) shall apply to certain individuals (some of which only apply to individuals protected by specific laws):
You can exercise your rights by contacting us at privacy@panjaya.ai. Subject to legal and other permissible considerations, we will make every reasonable effort to honor your request promptly in accordance with applicable law or inform you if we need further information in order to fulfil your request. When processing your request, we may ask you for additional information to confirm or verify your identity and for security purposes, before processing and/or honoring your request. We reserve the right to charge a fee where permitted by law, for instance if your request is manifestly unfounded or excessive. In the event that your request would adversely affect the rights and freedoms of others (for example, would impact the duty of confidentiality we owe to others) or if we are legally entitled to deal with your request in a different way than requested, we will address your request to the maximum extent possible, all in accordance with applicable law.
Marketing emails – opt-out: You may choose not to receive marketing email of this type by sending a single email with the subject "BLOCK" to privacy@panjaya.ai . Please note that the email must come from the email account you wish to block OR if you receive an unwanted email from us, you can use the unsubscribe link found at the bottom of the email to opt out of receiving future emails, and we will process your request within a reasonable time after receipt.
Deleting your account: Should you ever decide to delete your account, you may do so by emailing privacy@panjaya.ai .If you terminate your account, any association between your account and Personal Data we store will no longer be accessible through your account. However, given the nature of sharing on certain services, any public activity on your account prior to deletion will remain stored on our servers and will remain accessible to the public.
We do not offer our products or services for use by children and, therefore, we do not knowingly collect Personal Data from, and/or about children under the age of eighteen (18). If you are under the age of eighteen (18), do not provide any Personal Data to us without involvement of a parent or a guardian. For the purposes of the GDPR, we do not intend to offer information society services directly to children. In the event that we become aware that you provide Personal Data in violation of applicable privacy laws, we reserve the right to delete it. If you believe that we might have any such information, please contact us at privacy@panjaya.ai
We enable you to interact with third party websites, mobile software applications and products or services that are not owned or controlled by us (each a “Third Party Service”). We are not responsible for the privacy practices or the content of such Third Party Services. Please be aware that Third Party Services can collect Personal Data from you. Accordingly, we encourage you to read the terms and conditions and privacy policies of each Third Party Service.
We use log files. We use such information to analyze trends, administer the Website, track users’ movement around the Website, and gather demographic information.
Cookies. Our Services may utilize “cookies”, anonymous identifiers and other tracking technologies in order to for us to provide our Services and present you with information that is customized for you. A “cookie” is a small text file that may be used, for example, to collect information about activity on the Services. Certain cookies and other technologies may serve to recall Personal Information, such as an IP address, previously indicated by a user. Most browsers allow you to control cookies, including whether or not to accept them and how to remove them. You may set most browsers to notify you if you receive a cookie, or you may choose to block cookies with your browser.
Google Analytics. The Website uses a tool called “Google Analytics” to collect information about use of the Website. Google Analytics collects information such as how often users visit this Website, what pages they visit when they do so, and what other websites they used prior to coming to this Website. We use the information we get from Google Analytics to maintain and improve the Website and our products. We do not combine the information collected through the use of Google Analytics with Personal Information we collect. Google’s ability to use and share information collected by Google Analytics about your visits to this Website is restricted by the Google Analytics Terms of Service, available at https://marketingplatform.google.com/about/analytics/terms/us/, and the Google Privacy Policy, available at http://www.google.com/policies/privacy/. You may learn more about how Google collects and processes data specifically in connection with Google Analytics at http://www.google.com/policies/privacy/partners/. You may prevent your data from being used by Google Analytics by downloading and installing the Google Analytics Opt-out Browser Add-on, available at https://tools.google.com/dlpage/gaoptout/.
We reserve the right to remove or add new analytic tools.
California Privacy Rights:
California Civil Code Section 1798.83 permits our customers who are California residents to request certain information regarding our disclosure of information to third parties for their direct marketing purposes. To make such a request, please send an email to privacy@panjaya.ai. Please note that we are only required to respond to one request per customer each year.
Our California Do Not Track Notice (Shine the Light):
We do not currently respond or take any action with respect to web browser “do not track” signals or other mechanisms that provide consumers the ability to exercise choice regarding the collection of personally identifiable information about an individual consumer’s online activities over time and across third-party web sites or online services. We may allow third parties, such as companies that provide us with analytics tools, to collect personally identifiable information about an individual consumer’s online activities over time and across different web sites when a consumer uses the Website.
If you have any questions, concerns or complaints regarding our compliance with this notice and the data protection laws, or if you wish to exercise your rights, we encourage you to first contact us at privacy@panjaya.ai